PeopleCert ITIL-4-Specialist-Create-Deliver-and-Support Exam Questions - Navigate Your Path to Success

The PeopleCert ITIL 4 Specialist: Create, Deliver and Support (ITIL-4-Specialist-Create-Deliver-and-Support) exam is a good choice for Service Designers and if the candidate manages to pass PeopleCert ITIL 4 Specialist: Create, Deliver and Support exam, he/she will earn PeopleCert ITIL, PeopleCert ITIL 4 Specialist Certifications. Below are some essential facts for PeopleCert ITIL-4-Specialist-Create-Deliver-and-Support exam candidates:

In actual PeopleCert ITIL 4 Specialist: Create, Deliver and Support (ITIL-4-Specialist-Create-Deliver-and-Support) exam, a candidate can expect 40 Questions and the officially allowed time is expected to be around 90 Minutes.
TrendyCerts offers 40 Questions that are based on actual PeopleCert ITIL-4-Specialist-Create-Deliver-and-Support syllabus.
Our PeopleCert ITIL-4-Specialist-Create-Deliver-and-Support Exam Practice Questions were last updated on: May 16, 2025

Sample Questions for PeopleCert ITIL-4-Specialist-Create-Deliver-and-Support Exam Preparation

Question 1

An organization is moving from a process-based approach to a value-stream based approach for managing user issues.

Which of these activities should the organization do FIRST?

AConsider how the service desk teams can be involved at an earlier stage in the creation of a service.

BIdentify the activities which could be improved by the use of automation

CUnderstand which steps contribute least to the support of the service

DUnderstand the situations in which incidents and service requests will be initiated

Correct : D

Understanding the situations where incidents and service requests are initiated is the first step, as it defines how user needs trigger value streams and shapes the design of the overall support approach.

Options Selected by Other Users:

Question 2

A popular social media app is part of a complex network of systems. Most changes to the service are successful, except for those made by a development team that has many failed changes.

Which is the BEST approach to reduce the number of failures?

ACreate a standard change model for development changes and initiate as a service request

BIncrease the size of development changes to make them easier to handle and increase success

CCreate a change model for development changes that includes the use of safe-to-fail testing

DInitiate development changes as emergency changes so that errors can be identified quickly

Correct : C

Creating a change model that includes safe-to-fail testing allows development changes to be tested in controlled conditions, reducing the risk of failure and improving change success rates.